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Yapeal

Verified
Banking & Neobanks
www.yapeal.com Zurich, Switzerland Founded 2005 1-50 employees
29
Poor

Trust Score

3.4(28 reviews)

Digital-first bank offering fee-free accounts, instant transfers, and smart money management tools....

Reviews (28)

Filter:
2.0
in 8 months

Not what I expected

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Competitive on some fees

✗ Cons

Poor mobile app

Used for: Less than 1 month

Frank Gonzalez
Frank Gonzalez
Active19 reviews
5.0
in 5 months

Exceptional experience from start to finish

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Nancy Anderson
Nancy Anderson
Contributor22 reviews
4.0
in 26 days

Reliable and easy to use

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

Used for: 2-3 years

Carol Lebedev
Carol Lebedev
Contributor17 reviews
5.0
24 days ago

Exceptional experience from start to finish

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Fast execution

Used for: 1-2 years

Pierre Martin
Pierre Martin
Contributor26 reviews
1.0
about 1 month ago

Nightmare experience from start to finish

Horrible service. The platform is unstable, customer support is rude and unhelpful, and I've had multiple unauthorized charges on my account. This company needs serious regulatory scrutiny.

✗ Cons

Hidden fees

Used for: 6-12 months

James Shah
James Shah
Contributor25 reviews
5.0
6 months ago

A game-changer for my finances

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Great mobile app

✗ Cons

Could add more advanced features

Used for: 6-12 months

Margaret Singh
Margaret Singh
Newcomer21 reviews
3.0
6 months ago

Could be much better

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

Used for: More than 3 years

Betty Yang
Betty Yang
Active32 reviews
5.0
6 months ago

Best platform I've ever used

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✗ Cons

Could add more advanced features

Used for: 1-3 months

Jonathan Kato
Jonathan Kato
Active20 reviews
5.0
6 months ago

Best platform I've ever used

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Excellent customer service

Used for: More than 3 years

Scott Patel
Scott Patel
Active23 reviews
4.0
8 months ago

Solid platform with great features

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Kenneth Lim
Kenneth Lim
Newcomer24 reviews
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