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Xinmei

Insurance
www.xinmei.com Stockholm, Sweden Founded 2010 1001-5000 employees
35
Poor

Trust Score

3.7(32 reviews)

Full-stack insurance platform combining technology and human expertise for better outcomes....

Reviews (32)

Filter:
3.0
in 8 months

Gets the job done but barely

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✗ Cons

Mobile app needs work

Used for: 1-2 years

Paul Ricci
Paul Ricci
Active24 reviews
5.0
in 7 months

Five stars isn't enough!

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Wide range of features

Used for: 6-12 months

Omar Torres
Omar Torres
Active24 reviews
5.0
in 6 months

Highly recommend to everyone

KYC VerifiedVerified

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Kathleen Yang
Kathleen Yang
Active18 reviews
4.0
in 6 months

Very positive experience

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Reliable most of the time

✗ Cons

Some advanced features missing

Used for: Less than 1 month

Charles Yoshida
Charles Yoshida
Active22 reviews
5.0
in 5 months

Highly recommend to everyone

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

Used for: 1-3 months

Deepa Tanaka
Deepa Tanaka
Active25 reviews
2.0
in 4 months

Disappointing overall

KYC VerifiedVerified

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✓ Pros

Competitive on some fees

✗ Cons

Poor mobile app

Used for: 1-3 months

Gianna Greco
Gianna Greco
Active21 reviews
5.0
27 days ago

The gold standard in the industry

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

Used for: 1-2 years

Daniel Nguyen
Daniel Nguyen
Newcomer25 reviews
2.0
about 1 month ago

Frustrating experience overall

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Has some useful features

✗ Cons

Very slow customer support

Used for: Less than 1 month

Sofia Weber
Sofia Weber
Active23 reviews
2.0
3 months ago

Disappointed with the service

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✓ Pros

Has some useful features

✗ Cons

Slow withdrawals

Used for: Less than 1 month

David Petit
David Petit
Contributor22 reviews
2.0
5 months ago

Disappointing overall

Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.

✓ Pros

Has some useful features

Used for: Less than 1 month

Nicholas Rodríguez
Nicholas Rodríguez
Active24 reviews
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