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Wolters Kluwer ES

Verified
Tax Software
www.wolterskluweres.com Hamilton, Bermuda Founded 2021 51-200 employees
34
Poor

Trust Score

3.8(30 reviews)

Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....

Reviews (30)

Filter:
5.0
in 5 months

Exceeded all my expectations

KYC VerifiedVerified

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Regular updates

✗ Cons

Could add more advanced features

Used for: 3-6 months

Jeffrey Adams
Jeffrey Adams
Active20 reviews
3.0
in 5 months

Could be much better

KYC VerifiedVerified

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✗ Cons

Interface feels dated

Used for: 1-3 months

Pamela Popov
Pamela Popov
Newcomer27 reviews
4.0
in 3 months

Really impressed with the service

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Improving regularly

Used for: More than 3 years

Deborah Li
Deborah Li
Active17 reviews
2.0
in 3 months

Poor customer support

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Competitive on some fees

✗ Cons

Higher fees than advertised

Used for: 6-12 months

Scott Durand
Scott Durand
Contributor28 reviews
5.0
in 2 months

Best platform I've ever used

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Donald Torres
Donald Torres
Contributor19 reviews
2.0
in about 1 month

Poor customer support

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Competitive on some fees

Used for: 6-12 months

Camille Huang
Camille Huang
Contributor25 reviews
5.0
3 months ago

Brilliant service, will use again

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Transparent pricing

Used for: 3-6 months

Luis Hernandez
Luis Hernandez
Active22 reviews
4.0
3 months ago

Very good overall, minor improvements needed

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✗ Cons

Support could be faster

Used for: 1-2 years

Frank Davis
Frank Davis
Active21 reviews
3.0
7 months ago

Some positives and negatives

Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…

Used for: 2-3 years

Nancy Anderson
Nancy Anderson
Contributor22 reviews
5.0
8 months ago

Outstanding support and features

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

Used for: Less than 1 month

Camille Thompson
Camille Thompson
Contributor14 reviews
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