Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✓ Pros
Regular updates
✗ Cons
Could add more advanced features
Used for: 3-6 months
Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…
✗ Cons
Interface feels dated
Used for: 1-3 months
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Improving regularly
Used for: More than 3 years
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✓ Pros
Competitive on some fees
✗ Cons
Higher fees than advertised
Used for: 6-12 months
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Competitive fees
✗ Cons
Minor UI improvements possible
Used for: 2-3 years
Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.
✓ Pros
Competitive on some fees
Used for: 6-12 months
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
✓ Pros
Transparent pricing
Used for: 3-6 months
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✗ Cons
Support could be faster
Used for: 1-2 years
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
Used for: 2-3 years
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
Used for: Less than 1 month