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V

Voom

Verified
Insurance
www.voom.com Sydney, Australia Founded 1999 1-50 employees
28
Poor

Trust Score

3.7(24 reviews)

Peer-to-peer insurance model reducing costs and improving claims experience for members....

Reviews (24)

Filter:
5.0
in 8 months

Exceptional experience from start to finish

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✗ Cons

Minor UI improvements possible

Used for: 1-2 years

Susan Souza
Susan Souza
Contributor13 reviews
5.0
in 3 months

Brilliant service, will use again

KYC VerifiedVerified

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Strong security

Used for: 6-12 months

Carlos Hill
Carlos Hill
Contributor22 reviews
1.0
in about 1 month

Absolutely awful service

Do not use this platform. Multiple red flags including unexplained account restrictions, delayed withdrawals, and support that goes silent for days. This has all the hallmarks of a poorly run or potentially fraudulent op…

✓ Pros

Nothing positive to report

✗ Cons

Misleading marketing

Used for: 1-3 months

Donald Joshi
Donald Joshi
Contributor24 reviews
4.0
in 26 days

Very positive experience

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Reasonable fees

✗ Cons

Support could be faster

Used for: 2-3 years

Emily Miller
Emily Miller
Active16 reviews
3.0
in 25 days

Mixed feelings about this service

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✗ Cons

Customer support is slow

Used for: 1-2 years

Brandon Choi
Brandon Choi
Contributor31 reviews
5.0
8 days ago

Transformed how I manage money

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Fast execution

Used for: 6-12 months

Joseph Novikov
Joseph Novikov
Active25 reviews
4.0
4 months ago

Happy with my choice

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Decent mobile app

Used for: 1-2 years

David Schulz
David Schulz
Active21 reviews
4.0
4 months ago

Great features, good customer support

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Decent mobile app

✗ Cons

Could offer more educational content

Used for: 2-3 years

Angela Hernandez
Angela Hernandez
Newcomer24 reviews
1.0
5 months ago

Terrible experience, avoid!

Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…

✓ Pros

Nothing positive to report

✗ Cons

Misleading marketing

Used for: Less than 1 month

Ming Esposito
Ming Esposito
Newcomer19 reviews
3.0
5 months ago

Reasonable service for the price

Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.

Used for: Less than 1 month

Melissa Chen
Melissa Chen
Active25 reviews
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