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Venmo

Verified
Fintech
venmo.com New York, USA Founded 2009 1000+ employees
41
Poor

Trust Score

3.8(135 reviews)

Social payment app for splitting bills

Reviews (59)

Filter:
2.0
in 6 months

Lots of room for improvement

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

Used for: Less than 1 month

Rebecca Petit
Rebecca Petit
Active22 reviews
2.0
in 6 months

Below average experience

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Has some useful features

Used for: 2-3 years

Ronald Wang
Ronald Wang
Contributor24 reviews
5.0
in 6 months

Best platform I've ever used

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Strong security

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Aiden Walker
Aiden Walker
Active24 reviews
2.0
in 3 months

Not worth the hassle

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✓ Pros

Has some useful features

✗ Cons

Poor mobile app

Used for: 1-2 years

Dieter Thomas
Dieter Thomas
Active20 reviews
2.0
in 2 months

Lots of room for improvement

KYC VerifiedVerified

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Has some useful features

✗ Cons

Limited features

Used for: 2-3 years

Elizabeth Anderson
Elizabeth Anderson
Contributor22 reviews
4.0
7 days ago

Very good overall, minor improvements needed

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Solid features

✗ Cons

Support could be faster

Used for: 1-2 years

Camille Williams
Camille Williams
Contributor23 reviews
4.0
28 days ago

Strong platform with room to grow

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Clear pricing

✗ Cons

Support could be faster

Used for: More than 3 years

Amy Zhao
Amy Zhao
Newcomer23 reviews
3.0
29 days ago

Some positives and negatives

Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.

✓ Pros

Functional platform

✗ Cons

Mobile app needs work

Used for: 2-3 years

Charles Campbell
Charles Campbell
Active24 reviews
4.0
about 1 month ago

Very satisfied with my experience

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

Used for: 2-3 years

Liam Baker
Liam Baker
Active21 reviews
5.0
about 1 month ago

Exceptional experience from start to finish

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✗ Cons

Could add more advanced features

Used for: 1-2 years

Luca Torres
Luca Torres
Active22 reviews
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