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Upstart

Verified
Lending
www.upstart.com San Mateo, USA Founded 2012 1500+ employees
28
Poor

Trust Score

3.9(147 reviews)

AI-powered personal lending platform

Reviews (46)

Filter:
5.0
in 8 months

Exceeded all my expectations

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Fast execution

Used for: 2-3 years

Chiara Li
Chiara Li
Newcomer28 reviews
4.0
in 7 months

Reliable and easy to use

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Clean interface

Used for: 1-3 months

Brenda Novikov
Brenda Novikov
Active19 reviews
5.0
in 6 months

Incredible platform, love it

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Great mobile app

Used for: More than 3 years

Marie Jung
Marie Jung
Newcomer21 reviews
4.0
in 6 months

Great features, good customer support

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Decent mobile app

Used for: More than 3 years

Charles Zhao
Charles Zhao
Active21 reviews
4.0
in 27 days

Very good overall, minor improvements needed

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Solid features

✗ Cons

Some advanced features missing

Used for: 6-12 months

Laura Kuznetsov
Laura Kuznetsov
Newcomer16 reviews
3.0
about 2 months ago

Mixed feelings

Verified

Average service. the user interface is okay but the API reliability is frustrating.

Anonymous
5.0
2 months ago

Best in the industry

Email ReviewVerified

Love this service. the performance is fantastic. Would definitely recommend.

Danielle Ramirez
2.0
3 months ago

Needs major improvement

Verified

Had issues with the mobile app. Customer support is unresponsive.

Anonymous
2.0
3 months ago

Below average

Verified

Poor experience. the API reliability is unacceptable.

Anonymous
5.0
3 months ago

Exceeded all my expectations

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Dennis Liu
Dennis Liu
Newcomer21 reviews
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