Trust Score
Pioneer hardware wallet for crypto security
Reviews (58)
Average experience overall
Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…
✓ Pros
Reasonable security
Used for: 3-6 months
Let down by this platform
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
✓ Pros
Has some useful features
✗ Cons
Confusing interface
Used for: 2-3 years
Very good overall, minor improvements needed
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Solid features
✗ Cons
Could offer more educational content
Used for: 1-2 years
Highly recommend to everyone
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✗ Cons
Could add more advanced features
Used for: 6-12 months
A game-changer for my finances
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✓ Pros
Competitive fees
Used for: 1-3 months
Below average experience
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
✓ Pros
Has some useful features
✗ Cons
Confusing interface
Used for: 6-12 months
Works but has some issues
The wallet works for its primary purpose of securing crypto offline. However, the companion app has had some bugs that required reinstallation, and the customer support response time is slow. The device itself is reliabl…
✓ Pros
Device is reliable, good security fundamentals
✗ Cons
Buggy companion app, slow customer support
Used for: less_than_1_month
Solid hardware wallet
Good hardware wallet that does what it promises. The security is solid, the setup process is clear, and the supported coins list is extensive. The companion app has improved significantly over the past year. My only comp…
✓ Pros
Good security, clear setup, extensive coin support, improving app
✗ Cons
Build quality could be better for the price
Used for: 1_to_3_years
Solid hardware wallet
Good hardware wallet that does what it promises. The security is solid, the setup process is clear, and the supported coins list is extensive. The companion app has improved significantly over the past year. My only comp…
✓ Pros
Good security, clear setup, extensive coin support, improving app
✗ Cons
Build quality could be better for the price
Used for: 6_to_12_months
Top-notch platform
Excellent service. the security is outstanding. Highly recommend to everyone.