Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Reviews (39)
Brilliant service, will use again
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
✓ Pros
Excellent customer service
✗ Cons
Could add more advanced features
Used for: Less than 1 month
Acceptable but not outstanding
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
✓ Pros
Reasonable security
✗ Cons
Customer support is slow
Used for: 3-6 months
Solid platform with great features
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Improving regularly
✗ Cons
Could offer more educational content
Used for: 6-12 months
Best platform I've ever used
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
Competitive fees
Used for: 2-3 years
Happy with my choice
Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…
✓ Pros
Improving regularly
✗ Cons
Could offer more educational content
Used for: 1-3 months
Five stars isn't enough!
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✓ Pros
Excellent customer service
Used for: More than 3 years
Really impressed with the service
Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…
✓ Pros
Reasonable fees
Used for: 3-6 months
Five stars isn't enough!
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Great mobile app
Used for: Less than 1 month
Solid platform with great features
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Decent mobile app
Used for: 2-3 years
Some positives and negatives
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✓ Pros
Basic features work
✗ Cons
Fees could be lower
Used for: 1-3 months