Trust Score
Affordable online tax filing software
Reviews (47)
Some good features, some issues
Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.
✗ Cons
Customer support is slow
Used for: Less than 1 month
Deeply regret using this service
Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.
✓ Pros
Nothing positive to report
✗ Cons
Everything needs improvement
Used for: 3-6 months
Happy with my choice
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Improving regularly
✗ Cons
Mobile app has minor bugs
Used for: 2-3 years
Exceeded all my expectations
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
Used for: 1-3 months
Couldn't be happier with my choice
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Wide range of features
✗ Cons
Could add more advanced features
Used for: 2-3 years
Highly recommend to everyone
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✓ Pros
User-friendly interface
✗ Cons
Minor UI improvements possible
Used for: 6-12 months
Neither great nor terrible
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
✓ Pros
Functional platform
✗ Cons
Verification process too slow
Used for: 1-2 years
Good experience
Reliable platform. the customer support works well. Would be 5 stars without the occasional bugs.
Very satisfied with my experience
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
Used for: 3-6 months
Couldn't be happier with my choice
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Great mobile app
✗ Cons
Minor UI improvements possible
Used for: 3-6 months