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Stripe

Verified
Fintech
stripe.com San Francisco, USA Founded 2010 8000+ employees
56
Good

Trust Score

3.9(77 reviews)

Payment infrastructure for the internet economy

Reviews (101)

Filter:
3.0
in 9 months

Mixed feelings about this service

KYC VerifiedVerified

Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.

✓ Pros

Functional platform

✗ Cons

Missing key features

Used for: 6-12 months

Gregory Durand
Gregory Durand
Contributor19 reviews
5.0
in 7 months

Outstanding support and features

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✗ Cons

Minor UI improvements possible

Used for: 6-12 months

Kathleen Yamamoto
Kathleen Yamamoto
Active29 reviews
5.0
in 7 months

Five stars isn't enough!

KYC VerifiedVerified

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

Used for: 1-3 months

Ming Wilson
Ming Wilson
Active17 reviews
4.0
in 6 months

Very satisfied with my experience

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Improving regularly

✗ Cons

Support could be faster

Used for: 1-3 months

Marco Popov
Marco Popov
Active27 reviews
4.0
in 6 months

Almost perfect, just a few tweaks needed

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✗ Cons

Could offer more educational content

Used for: 6-12 months

Khalid Morozov
Khalid Morozov
Active30 reviews
5.0
in 5 months

Brilliant service, will use again

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

Used for: 3-6 months

Joseph Green
Joseph Green
Newcomer16 reviews
4.0
in 5 months

Very good overall, minor improvements needed

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

Used for: 1-2 years

Klaus Taylor
Klaus Taylor
Contributor26 reviews
3.0
in 4 months

Some positives and negatives

KYC VerifiedVerified

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Reasonable security

✗ Cons

Customer support is slow

Used for: 2-3 years

Kavya Oliveira
Kavya Oliveira
Newcomer22 reviews
1.0
in 4 months

Scam-like behavior reported

Horrible service. The platform is unstable, customer support is rude and unhelpful, and I've had multiple unauthorized charges on my account. This company needs serious regulatory scrutiny.

Used for: Less than 1 month

Christopher Fischer
Christopher Fischer
Newcomer17 reviews
3.0
in 4 months

Some good features, some issues

Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.

✗ Cons

Verification process too slow

Used for: 2-3 years

Nicolas Kato
Nicolas Kato
Active22 reviews
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