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SoFi

Verified
Investment Platform
www.sofi.com San Francisco, USA Founded 2011 5000+ employees
41
Poor

Trust Score

3.8(44 reviews)

Personal finance platform for loans, investing, and banking

Reviews (65)

Filter:
4.0
in 9 months

Good value for money

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Good security

✗ Cons

Support could be faster

Used for: 6-12 months

Ella Park
Ella Park
Contributor25 reviews
3.0
in 8 months

Acceptable but not outstanding

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

Used for: 1-3 months

Ming Liu
Ming Liu
Contributor17 reviews
5.0
in 7 months

Highly recommend to everyone

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✗ Cons

Minor UI improvements possible

Used for: 1-2 years

Nancy Thompson
Nancy Thompson
Active22 reviews
5.0
in 4 months

Best platform I've ever used

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Strong security

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Stephanie Müller
Stephanie Müller
Active14 reviews
4.0
in 3 months

Good value for money

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Solid features

Used for: 3-6 months

Matthew Kobayashi
Matthew Kobayashi
Active22 reviews
5.0
in 3 months

The gold standard in the industry

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

Used for: 6-12 months

François Zhao
François Zhao
Active19 reviews
3.0
in 3 months

Gets the job done but barely

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✓ Pros

Acceptable pricing

✗ Cons

Interface feels dated

Used for: Less than 1 month

Jonathan Hoffmann
Jonathan Hoffmann
Active21 reviews
3.0
in about 1 month

Acceptable but not outstanding

KYC VerifiedVerified

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Some good tools

✗ Cons

Interface feels dated

Used for: 3-6 months

Carlos Gonzalez
Carlos Gonzalez
Active19 reviews
3.0
about 1 month ago

Mixed feelings

Verified

Mediocre platform. the onboarding process is decent but the onboarding process is a concern.

Anonymous
4.0
about 2 months ago

Great for passive investors

Verified

If you want to invest without spending hours researching stocks, this platform is ideal. The diversified portfolios are well-constructed and the fees are reasonable. I've been investing here for two years and the returns…

✓ Pros

Well-constructed portfolios, reasonable fees, good mobile app

✗ Cons

Limited customization options

Used for: less_than_1_month

Elena Rodriguez
Active81 reviews
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