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Smallcase

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Robo-Advisors
www.smallcase.com Tokyo, Japan Founded 2018 1001-5000 employees
41
Poor

Trust Score

3.8(38 reviews)

Digital wealth management platform offering low-cost index fund portfolios with smart optimization....

Reviews (38)

Filter:
4.0
in 5 months

Great experience, highly recommended

KYC VerifiedVerified

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Clear pricing

✗ Cons

Mobile app has minor bugs

Used for: 3-6 months

Barbara Kim
Barbara Kim
Active18 reviews
5.0
in 4 months

Brilliant service, will use again

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

User-friendly interface

✗ Cons

Minor UI improvements possible

Used for: 6-12 months

Ryan Müller
Ryan Müller
Active20 reviews
4.0
in 4 months

Excellent service with minor hiccups

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Solid features

Used for: 3-6 months

Nancy Green
Nancy Green
Active10 reviews
4.0
in 4 months

Really impressed with the service

KYC VerifiedVerified

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

Used for: 6-12 months

Jonathan Kato
Jonathan Kato
Active20 reviews
2.0
in 4 months

Not worth the hassle

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✓ Pros

Competitive on some fees

✗ Cons

Frequent technical issues

Used for: 1-2 years

Claudia Ramirez
Claudia Ramirez
Active23 reviews
5.0
in 3 months

The gold standard in the industry

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Strong security

✗ Cons

Could add more advanced features

Used for: More than 3 years

Xin Zhou
Xin Zhou
Contributor19 reviews
5.0
in 2 months

A game-changer for my finances

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Transparent pricing

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Werner Choi
Werner Choi
Contributor26 reviews
4.0
in about 1 month

Almost perfect, just a few tweaks needed

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Solid features

Used for: 6-12 months

Isabelle Kuznetsov
Isabelle Kuznetsov
Active20 reviews
4.0
about 2 months ago

Great experience, highly recommended

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Improving regularly

✗ Cons

Could offer more educational content

Used for: 2-3 years

Shirley García
Shirley García
Newcomer29 reviews
5.0
2 months ago

Five stars isn't enough!

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: Less than 1 month

Vikram Pérez
Vikram Pérez
Active20 reviews
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