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S

Serum

DeFi Protocols
www.serum.com Mexico City, Mexico Founded 2002 10000+ employees
30
Poor

Trust Score

3.6(27 reviews)

Non-custodial lending protocol allowing users to earn interest and borrow against crypto collateral....

Reviews (27)

Filter:
5.0
in 5 months

Transformed how I manage money

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Transparent pricing

✗ Cons

Could add more advanced features

Used for: More than 3 years

Ahmed Meyer
Ahmed Meyer
Active23 reviews
5.0
in 5 months

Top-notch quality and reliability

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Wide range of features

✗ Cons

Could add more advanced features

Used for: 6-12 months

Eleanor Williams
Eleanor Williams
Newcomer30 reviews
5.0
in 3 months

Top-notch quality and reliability

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Mary Thompson
Mary Thompson
Active17 reviews
3.0
in 2 months

Has potential but needs work

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✗ Cons

Customer support is slow

Used for: Less than 1 month

Rahul Watanabe
Rahul Watanabe
Newcomer22 reviews
5.0
in 23 days

The gold standard in the industry

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

Used for: 1-2 years

George Müller
George Müller
Active21 reviews
1.0
2 months ago

Warning: stay away from this platform

Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…

✓ Pros

Nothing positive to report

✗ Cons

Withdrawal issues

Used for: 1-3 months

Lei Martinez
Lei Martinez
Active22 reviews
3.0
6 months ago

Middle of the road experience

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✓ Pros

Acceptable pricing

Used for: 3-6 months

Klaus Adams
Klaus Adams
Contributor27 reviews
3.0
11 months ago

It's okay but nothing special

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Acceptable pricing

Used for: 2-3 years

Scott Jackson
Scott Jackson
Contributor26 reviews
3.0
12 months ago

Decent platform but could be better

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Some good tools

✗ Cons

Mobile app needs work

Used for: 3-6 months

Thomas Yoon
Thomas Yoon
Active27 reviews
1.0
about 1 year ago

Fraudulent practices suspected

Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…

✓ Pros

Nothing positive to report

✗ Cons

Hidden fees

Used for: 2-3 years

Christopher Sharma
Christopher Sharma
Contributor18 reviews
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