Trust Score
Professional tax software for accountants and tax preparers handling complex returns efficiently....
Reviews (35)
Disappointed with the service
Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.
✓ Pros
Competitive on some fees
✗ Cons
Very slow customer support
Used for: Less than 1 month
Lots of room for improvement
Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.
✓ Pros
Competitive on some fees
✗ Cons
Slow withdrawals
Used for: 3-6 months
Reliable and easy to use
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✗ Cons
Could offer more educational content
Used for: 6-12 months
Excellent service with minor hiccups
Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.
✓ Pros
Good customer service
Used for: Less than 1 month
Simply the best in the industry
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Competitive fees
Used for: 1-3 months
Exceptional experience from start to finish
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
✓ Pros
Excellent customer service
✗ Cons
Minor UI improvements possible
Used for: Less than 1 month
Worst platform I've used
Do not use this platform. Multiple red flags including unexplained account restrictions, delayed withdrawals, and support that goes silent for days. This has all the hallmarks of a poorly run or potentially fraudulent op…
Used for: 1-2 years
Very satisfied with my experience
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✗ Cons
Support could be faster
Used for: Less than 1 month
Gets the job done but barely
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
✓ Pros
Functional platform
Used for: Less than 1 month
Some good features, some issues
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✓ Pros
Acceptable pricing
Used for: 3-6 months