Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.
Used for: Less than 1 month
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
User-friendly interface
Used for: Less than 1 month
Complete disaster. Lost money due to what appears to be a technical error on their side and they refuse to take responsibility. Support is useless, the platform is unreliable, and I strongly advise everyone to stay away.
✓ Pros
Nothing positive to report
Used for: More than 3 years
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
✓ Pros
Functional platform
Used for: 3-6 months
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
✓ Pros
Wide range of features
Used for: Less than 1 month
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✓ Pros
Great mobile app
Used for: More than 3 years
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✓ Pros
Improving regularly
✗ Cons
Some advanced features missing
Used for: 2-3 years
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
Used for: 6-12 months
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✗ Cons
Minor UI improvements possible
Used for: 1-3 months
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Clean interface
✗ Cons
Could offer more educational content
Used for: Less than 1 month