FinanceReviews.net
HomeCompaniesRoot Insurance
R

Root Insurance

Insurance
www.joinroot.com Columbus, Ohio, USA Founded 2015 1000+ employees
29
Poor

Trust Score

4.3(96 reviews)

Usage-based car insurance

Reviews (29)

Filter:
4.0
in 7 months

Solid performance overall

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Decent mobile app

✗ Cons

Support could be faster

Used for: 3-6 months

Evelyn Smith
Evelyn Smith
Active24 reviews
5.0
in 7 months

Outstanding support and features

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Transparent pricing

✗ Cons

Could add more advanced features

Used for: Less than 1 month

Betty Miller
Betty Miller
Active25 reviews
5.0
in 6 months

Top-notch quality and reliability

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Excellent customer service

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Alessandro Anderson
Alessandro Anderson
Newcomer31 reviews
4.0
in 6 months

Really impressed with the service

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Francesca Green
Francesca Green
Contributor22 reviews
5.0
in 12 days

Highly recommend to everyone

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✗ Cons

Could add more advanced features

Used for: 3-6 months

Sebastian Garcia
Sebastian Garcia
Active18 reviews
5.0
8 days ago

Simply the best in the industry

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

Used for: 3-6 months

Liam Sokolov
Liam Sokolov
Active22 reviews
4.0
3 months ago

Almost perfect, just a few tweaks needed

KYC VerifiedVerified

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Reasonable fees

Used for: 1-3 months

Sandra López
Sandra López
Active20 reviews
2.0
6 months ago

Not great

KYC VerifiedVerified

Below average. the API reliability is recurring. Looking for alternatives.

Anonymous
5.0
7 months ago

Absolutely outstanding service!

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Transparent pricing

✗ Cons

Could add more advanced features

Used for: 1-2 years

Rahul Walker
Rahul Walker
Contributor24 reviews
5.0
8 months ago

Incredible platform, love it

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Regular updates

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Ahmed Sánchez
Ahmed Sánchez
Active25 reviews
Page 1 of 3