Relay
VerifiedFeaturedTrust Score
Digital-first bank offering fee-free accounts, instant transfers, and smart money management tools....
Reviews (36)
Lost money due to their errors
Scam alert. Promised features that don't exist, fees much higher than advertised, and now they're making it impossible to withdraw my funds. I've reported them to the relevant financial authorities. Stay away.
✓ Pros
Nothing positive to report
✗ Cons
Terrible customer support
Used for: More than 3 years
Wouldn't recommend to others
Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.
✓ Pros
Has some useful features
✗ Cons
Confusing interface
Used for: 1-3 months
Not worth the hassle
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
Used for: 6-12 months
Brilliant service, will use again
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
Fast execution
Used for: 2-3 years
The gold standard in the industry
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Wide range of features
✗ Cons
Minor UI improvements possible
Used for: 6-12 months
Brilliant service, will use again
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
Used for: 1-3 months
Great experience, highly recommended
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
Used for: Less than 1 month
Good value for money
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Clean interface
Used for: More than 3 years
Absolutely awful service
Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…
✗ Cons
Misleading marketing
Used for: 1-3 months
Brilliant service, will use again
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✗ Cons
Could add more advanced features
Used for: Less than 1 month