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Refinitiv

Fintech Apps
www.refinitiv.com Warsaw, Poland Founded 2016 1-50 employees
36
Poor

Trust Score

3.9(31 reviews)

Mobile-first financial platform offering banking, investing, and crypto in one seamless experience....

Reviews (31)

Filter:
4.0
in 8 months

Solid platform with great features

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Clear pricing

Used for: 1-2 years

Theodore Flores
Theodore Flores
Contributor21 reviews
2.0
in 7 months

Not what I expected

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

Used for: 2-3 years

Mary Yoon
Mary Yoon
Active18 reviews
5.0
in 6 months

Exceeded all my expectations

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Competitive fees

✗ Cons

Could add more advanced features

Used for: 3-6 months

Jackson Lopez
Jackson Lopez
Active23 reviews
3.0
in 3 months

Acceptable but not outstanding

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Acceptable pricing

✗ Cons

Mobile app needs work

Used for: 1-3 months

Brian Lim
Brian Lim
Active23 reviews
4.0
in 9 days

Reliable and easy to use

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Good customer service

✗ Cons

Some advanced features missing

Used for: 3-6 months

Wei Leroy
Wei Leroy
Newcomer21 reviews
5.0
3 months ago

Top-notch quality and reliability

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

Used for: Less than 1 month

Robert Allen
Robert Allen
Contributor19 reviews
2.0
5 months ago

Below expectations

KYC VerifiedVerified

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✗ Cons

Limited features

Used for: Less than 1 month

Charles Brown
Charles Brown
Contributor27 reviews
4.0
10 months ago

Solid platform with great features

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Reliable most of the time

✗ Cons

Could offer more educational content

Used for: 1-2 years

Scott Lewis
Scott Lewis
Active21 reviews
4.0
10 months ago

Very satisfied with my experience

KYC VerifiedVerified

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Improving regularly

Used for: Less than 1 month

Alexander Kim
Alexander Kim
Newcomer25 reviews
5.0
10 months ago

Exceptional experience from start to finish

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

User-friendly interface

✗ Cons

Could add more advanced features

Used for: More than 3 years

Joseph Brown
Joseph Brown
Contributor28 reviews
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