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Razorpay

VerifiedFeatured
Payment Services
www.razorpay.com Singapore Founded 2007 51-200 employees
39
Poor

Trust Score

4.3(31 reviews)

Global payment processing platform enabling businesses to accept payments online and in-person....

Reviews (31)

Filter:
3.0
in 7 months

Some good features, some issues

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Reasonable security

✗ Cons

Customer support is slow

Used for: 1-2 years

Thomas Esposito
Thomas Esposito
Active14 reviews
4.0
in 4 months

Solid platform with great features

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Clean interface

✗ Cons

Could offer more educational content

Used for: More than 3 years

Joshua Campbell
Joshua Campbell
Contributor27 reviews
4.0
in about 1 month

Great features, good customer support

KYC VerifiedVerified

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Reliable most of the time

Used for: 1-2 years

Rebecca Jung
Rebecca Jung
Active21 reviews
5.0
in 15 days

Best platform I've ever used

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Fast execution

✗ Cons

Could add more advanced features

Used for: 6-12 months

Nicolas Lee
Nicolas Lee
Active21 reviews
5.0
21 days ago

Incredible platform, love it

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Regular updates

Used for: 2-3 years

Sofia Pereira
Sofia Pereira
Newcomer16 reviews
3.0
about 2 months ago

Gets the job done but barely

KYC VerifiedVerified

Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…

✓ Pros

Some good tools

✗ Cons

Interface feels dated

Used for: 6-12 months

Ava Fischer
Ava Fischer
Newcomer19 reviews
4.0
4 months ago

Very satisfied with my experience

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Solid features

✗ Cons

Some advanced features missing

Used for: 3-6 months

Sophie Torres
Sophie Torres
Active20 reviews
5.0
7 months ago

Highly recommend to everyone

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Excellent customer service

✗ Cons

Minor UI improvements possible

Used for: Less than 1 month

Arjun Kozlov
Arjun Kozlov
Active23 reviews
5.0
7 months ago

Top-notch quality and reliability

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Great mobile app

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

David Martinez
David Martinez
Active21 reviews
2.0
8 months ago

Below average experience

Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.

✗ Cons

Poor mobile app

Used for: 1-3 months

Juan Watanabe
Juan Watanabe
Contributor22 reviews
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