Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✓ Pros
Has some useful features
✗ Cons
Slow withdrawals
Used for: 6-12 months
Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.
Used for: More than 3 years
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✓ Pros
Regular updates
✗ Cons
Minor UI improvements possible
Used for: 1-3 months
Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …
✓ Pros
Excellent customer service
✗ Cons
Could add more advanced features
Used for: 1-2 years
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Solid features
Used for: 1-3 months
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Regular updates
Used for: More than 3 years
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Good security
✗ Cons
Mobile app has minor bugs
Used for: 1-2 years
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Transparent pricing
✗ Cons
Minor UI improvements possible
Used for: 3-6 months
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✓ Pros
Reliable platform
Used for: Less than 1 month
Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.
✓ Pros
Has some useful features
Used for: 2-3 years