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Prosper

Verified
Lending
www.prosper.com San Francisco, USA Founded 2005 500+ employees
38
Poor

Trust Score

3.7(165 reviews)

Pioneer peer-to-peer lending platform

Reviews (50)

Filter:
3.0
in 9 months

Reasonable service for the price

KYC VerifiedVerified

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✓ Pros

Reasonable security

Used for: 1-2 years

Betty Williams
Betty Williams
Contributor18 reviews
2.0
in 8 months

Not what I expected

KYC VerifiedVerified

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Competitive on some fees

Used for: 1-2 years

Steven Yoon
Steven Yoon
Newcomer24 reviews
4.0
in 7 months

Really impressed with the service

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: More than 3 years

Luis Rivera
Luis Rivera
Newcomer20 reviews
5.0
in 4 months

The gold standard in the industry

KYC VerifiedVerified

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✗ Cons

Minor UI improvements possible

Used for: Less than 1 month

Thomas Greco
Thomas Greco
Active17 reviews
2.0
in 4 months

Disappointed with the service

KYC VerifiedVerified

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Has some useful features

Used for: Less than 1 month

James Wang
James Wang
Newcomer22 reviews
5.0
in 16 days

A game-changer for my finances

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

Used for: 3-6 months

Emily Leroy
Emily Leroy
Active20 reviews
5.0
about 1 month ago

Absolutely love it

KYC VerifiedVerified

Top-notch platform. the reliability is exceptional. Customer support is great.

Anonymous
4.0
3 months ago

Generally satisfied

Verified

Decent platform. the reliability is a plus. Would recommend with reservations.

Anonymous
3.0
5 months ago

Gets the job done but barely

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✓ Pros

Basic features work

✗ Cons

Interface feels dated

Used for: Less than 1 month

Melissa Lim
Melissa Lim
Active32 reviews
3.0
6 months ago

Needs improvement

Email ReviewVerified

Neither good nor bad. the integrations is average. the limited features is a problem.

Ethan Simpson
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