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Policygenius

Verified
Insurance
www.policygenius.com New York, USA Founded 2014 500+ employees
40
Poor

Trust Score

4.2(115 reviews)

Insurance marketplace for comparing policies

Reviews (51)

Filter:
2.0
in 8 months

Frustrating experience overall

KYC VerifiedVerified

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✓ Pros

Competitive on some fees

✗ Cons

Frequent technical issues

Used for: 3-6 months

Brandon Gupta
Brandon Gupta
Newcomer21 reviews
5.0
in 7 months

Five stars isn't enough!

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Wide range of features

Used for: 2-3 years

Ashley Wang
Ashley Wang
Active21 reviews
5.0
in 4 months

Couldn't be happier with my choice

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Martina Bernard
Martina Bernard
Contributor27 reviews
4.0
in 3 months

Really impressed with the service

KYC VerifiedVerified

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Fast transactions

Used for: More than 3 years

Ryan Clark
Ryan Clark
Active26 reviews
5.0
in 3 months

Best platform I've ever used

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Transparent pricing

Used for: More than 3 years

Jason Wilson
Jason Wilson
Contributor19 reviews
2.0
in about 2 months

Below expectations

Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.

✓ Pros

Has some useful features

Used for: Less than 1 month

Sabine Martínez
Sabine Martínez
Contributor20 reviews
5.0
5 days ago

Five stars isn't enough!

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✗ Cons

Could add more advanced features

Used for: 6-12 months

Eleanor Patel
Eleanor Patel
Active26 reviews
5.0
about 2 months ago

The gold standard in the industry

KYC VerifiedVerified

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Great mobile app

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Sofia King
Sofia King
Active19 reviews
1.0
about 2 months ago

Complete disaster

Verified

Terrible service. the occasional bugs is inexcusable. Avoid at all costs.

Anonymous
4.0
5 months ago

Generally satisfied

Verified

Generally satisfied. the onboarding process is good. the API reliability could be improved.

Anonymous
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