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Perpay

Featured
Payment Services
www.perpay.com Malta Founded 1991 1001-5000 employees
25
Poor

Trust Score

3.3(24 reviews)

International money transfer service offering competitive exchange rates and fast delivery....

Reviews (24)

Filter:
2.0
in 7 months

Poor customer support

Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.

✓ Pros

Has some useful features

✗ Cons

Higher fees than advertised

Used for: 1-2 years

Tariq Weber
Tariq Weber
Active16 reviews
3.0
in 6 months

Has potential but needs work

KYC VerifiedVerified

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Some good tools

✗ Cons

Mobile app needs work

Used for: 3-6 months

Jing Schneider
Jing Schneider
Newcomer32 reviews
5.0
in 5 months

Exceptional experience from start to finish

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Wide range of features

Used for: 3-6 months

Timothy Liu
Timothy Liu
Newcomer19 reviews
2.0
in 5 months

Frustrating experience overall

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✓ Pros

Competitive on some fees

Used for: Less than 1 month

Amelia Schmidt
Amelia Schmidt
Newcomer25 reviews
3.0
in about 2 months

Gets the job done but barely

KYC VerifiedVerified

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✓ Pros

Some good tools

Used for: 3-6 months

Dieter Moreau
Dieter Moreau
Active24 reviews
4.0
in 27 days

Solid performance overall

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✗ Cons

Support could be faster

Used for: 1-2 years

Ana Campbell
Ana Campbell
Newcomer20 reviews
1.0
4 months ago

Warning: stay away from this platform

Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…

Used for: More than 3 years

Andrew Choi
Andrew Choi
Active19 reviews
4.0
about 1 year ago

Very satisfied with my experience

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Clear pricing

✗ Cons

Mobile app has minor bugs

Used for: 1-3 months

Ava Thomas
Ava Thomas
Newcomer20 reviews
4.0
about 1 year ago

Solid platform with great features

KYC VerifiedVerified

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Good security

Used for: More than 3 years

Angela Kuznetsov
Angela Kuznetsov
Active20 reviews
2.0
over 1 year ago

Wouldn't recommend to others

KYC VerifiedVerified

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

Used for: 3-6 months

Ming Oliveira
Ming Oliveira
Active22 reviews
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