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Pennylane

VerifiedFeatured
Tax Software
www.pennylane.com Mexico City, Mexico Founded 2021 10000+ employees
30
Poor

Trust Score

3.8(25 reviews)

Simple, affordable tax filing software for straightforward returns with maximum refund guarantee....

Reviews (25)

Filter:
3.0
in 7 months

Reasonable service for the price

KYC VerifiedVerified

Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.

✓ Pros

Reasonable security

✗ Cons

Fees could be lower

Used for: More than 3 years

Amanda Bernard
Amanda Bernard
Active10 reviews
5.0
in 2 months

Five stars isn't enough!

KYC VerifiedVerified

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Fast execution

Used for: More than 3 years

Ibrahim Zhou
Ibrahim Zhou
Active18 reviews
5.0
in 7 days

Best platform I've ever used

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Wide range of features

✗ Cons

Could add more advanced features

Used for: More than 3 years

Jerry Pérez
Jerry Pérez
Active27 reviews
4.0
5 months ago

Great features, good customer support

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✗ Cons

Mobile app has minor bugs

Used for: Less than 1 month

Monika Jung
Monika Jung
Contributor22 reviews
5.0
7 months ago

Incredible platform, love it

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Excellent customer service

Used for: Less than 1 month

James Moore
James Moore
Active21 reviews
4.0
9 months ago

Strong platform with room to grow

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: Less than 1 month

Isabella Brown
Isabella Brown
Active23 reviews
2.0
about 1 year ago

Disappointing overall

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Competitive on some fees

✗ Cons

Confusing interface

Used for: 3-6 months

Ryan Baker
Ryan Baker
Newcomer19 reviews
5.0
about 1 year ago

Incredible platform, love it

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

James López
James López
Contributor24 reviews
5.0
over 1 year ago

Absolutely outstanding service!

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Reliable platform

Used for: More than 3 years

Scarlett Miller
Scarlett Miller
Active20 reviews
2.0
over 1 year ago

Below average experience

KYC VerifiedVerified

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Has some useful features

✗ Cons

Higher fees than advertised

Used for: Less than 1 month

Gianna Alves
Gianna Alves
Active27 reviews
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