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Paysend

Neobank
paysend.com London, UK Founded 2017 300+ employees
56
Good

Trust Score

4.0(189 reviews)

Global money transfer app

Reviews (71)

Filter:
5.0
in 9 months

Couldn't be happier with my choice

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

Used for: Less than 1 month

Brian Alves
Brian Alves
Active20 reviews
2.0
in 9 months

Poor customer support

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Competitive on some fees

✗ Cons

Higher fees than advertised

Used for: 1-2 years

Lucas Ricci
Lucas Ricci
Newcomer25 reviews
5.0
in 8 months

Couldn't be happier with my choice

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

Used for: Less than 1 month

Kevin Brown
Kevin Brown
Active21 reviews
5.0
in 6 months

A game-changer for my finances

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Great mobile app

✗ Cons

Could add more advanced features

Used for: More than 3 years

Tariq Lee
Tariq Lee
Contributor24 reviews
4.0
in 6 months

Strong platform with room to grow

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Fast transactions

Used for: Less than 1 month

Anna Lebedev
Anna Lebedev
Contributor17 reviews
4.0
in 5 months

Really impressed with the service

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Fast transactions

Used for: 3-6 months

Justin Smith
Justin Smith
Active23 reviews
5.0
in 5 months

Simply the best in the industry

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

User-friendly interface

Used for: 1-3 months

Eleanor Williams
Eleanor Williams
Newcomer30 reviews
5.0
in 3 months

Brilliant service, will use again

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Fast execution

Used for: 1-3 months

Sophie Jones
Sophie Jones
Newcomer24 reviews
5.0
in 3 months

A game-changer for my finances

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✗ Cons

Minor UI improvements possible

Used for: 1-2 years

Anthony Ferreira
Anthony Ferreira
Active28 reviews
4.0
in 3 months

Solid platform with great features

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Reliable most of the time

Used for: 6-12 months

George Ferrari
George Ferrari
Newcomer23 reviews
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