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N

Neon

Neobank
neon.com.br São Paulo, Brazil Founded 2016 1000+ employees
49
Good

Trust Score

3.7(173 reviews)

Brazilian digital bank

Reviews (72)

Filter:
1.0
in 8 months

Absolutely awful service

Do not use this platform. Multiple red flags including unexplained account restrictions, delayed withdrawals, and support that goes silent for days. This has all the hallmarks of a poorly run or potentially fraudulent op…

✗ Cons

Terrible customer support

Used for: 3-6 months

Hui Verma
Hui Verma
Contributor28 reviews
5.0
in 8 months

Top-notch quality and reliability

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Excellent customer service

Used for: Less than 1 month

Nicolas Robert
Nicolas Robert
Newcomer21 reviews
5.0
in 8 months

A game-changer for my finances

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: Less than 1 month

David Cho
David Cho
Contributor18 reviews
5.0
in 7 months

Transformed how I manage money

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

Used for: 6-12 months

Camila Sato
Camila Sato
Active25 reviews
5.0
in 6 months

Exceeded all my expectations

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Reliable platform

✗ Cons

Minor UI improvements possible

Used for: Less than 1 month

Julie Moore
Julie Moore
Active25 reviews
5.0
in 6 months

Best platform I've ever used

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Strong security

Used for: Less than 1 month

Brandon Verma
Brandon Verma
Contributor20 reviews
1.0
in 4 months

Avoid at all costs

Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…

✓ Pros

Nothing positive to report

Used for: Less than 1 month

Patricia Bianchi
Patricia Bianchi
Contributor14 reviews
4.0
in 2 months

Very positive experience

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Improving regularly

✗ Cons

Could offer more educational content

Used for: 1-3 months

Hao Souza
Hao Souza
Active26 reviews
5.0
in 2 days

The gold standard in the industry

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Fast execution

✗ Cons

Could add more advanced features

Used for: More than 3 years

Melissa García
Melissa García
Newcomer28 reviews
4.0
7 days ago

Excellent service with minor hiccups

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Good customer service

✗ Cons

Could offer more educational content

Used for: 2-3 years

Noah Oliveira
Noah Oliveira
Active17 reviews
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