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Muun Wallet

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Crypto Wallets
www.muunwallet.com Valletta, Malta Founded 2022 201-500 employees
34
Poor

Trust Score

3.7(31 reviews)

Hardware wallet providing cold storage security for Bitcoin, Ethereum, and thousands of other cryptocurrencies....

Reviews (31)

Filter:
4.0
in 8 months

Solid platform with great features

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Reasonable fees

✗ Cons

Support could be faster

Used for: More than 3 years

Rahul Colombo
Rahul Colombo
Contributor29 reviews
4.0
in 5 months

Happy with my choice

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Good customer service

✗ Cons

Support could be faster

Used for: 2-3 years

Joseph Schulz
Joseph Schulz
Active22 reviews
2.0
in 5 months

Several issues that need fixing

KYC VerifiedVerified

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Has some useful features

✗ Cons

Higher fees than advertised

Used for: 6-12 months

Dennis Petit
Dennis Petit
Contributor28 reviews
4.0
3 months ago

Happy with my choice

KYC VerifiedVerified

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✗ Cons

Mobile app has minor bugs

Used for: 2-3 years

Elizabeth Pérez
Elizabeth Pérez
Active22 reviews
3.0
4 months ago

Gets the job done but barely

KYC VerifiedVerified

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✗ Cons

Mobile app needs work

Used for: 2-3 years

Xin Lopez
Xin Lopez
Newcomer25 reviews
5.0
6 months ago

Best platform I've ever used

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✗ Cons

Could add more advanced features

Used for: Less than 1 month

Amy Nakamura
Amy Nakamura
Contributor31 reviews
1.0
7 months ago

Horrible customer service

Complete disaster. Lost money due to what appears to be a technical error on their side and they refuse to take responsibility. Support is useless, the platform is unreliable, and I strongly advise everyone to stay away.

✗ Cons

Hidden fees

Used for: More than 3 years

Margaret Novikov
Margaret Novikov
Active14 reviews
5.0
10 months ago

Couldn't be happier with my choice

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Wide range of features

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Avery Ferreira
Avery Ferreira
Active18 reviews
4.0
over 1 year ago

Almost perfect, just a few tweaks needed

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

Used for: 3-6 months

Vikram Hoffmann
Vikram Hoffmann
Contributor23 reviews
4.0
over 1 year ago

Solid platform with great features

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Good customer service

✗ Cons

Could offer more educational content

Used for: 3-6 months

Ronald Rodriguez
Ronald Rodriguez
Active21 reviews
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