Trust Score
Japan's largest bank
Highly recommend. the no-fee accounts is top-notch. Customer service is always helpful.
Generally satisfied. the mortgage rates is good. the limited branch network could be improved.
Excellent bank. the online banking is outstanding. Never had any issues in 4 years of banking.
Average bank. the debit card is okay but the slow international transfers is frustrating.
Highly recommend. the savings accounts is top-notch. Customer service is always helpful.
Mixed experience. the savings accounts works but the interest rates on savings needs improvement.
Mediocre banking. the international transfers is decent but the limited branch network is a concern.
Excellent bank. the debit card is outstanding. Never had any issues in 1 year of banking.
Poor banking experience. the outdated mobile app is a serious problem.
Good bank overall. the customer service is solid. Minor issues with the long wait times but generally happy.