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Morningstar

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Fintech Apps
www.morningstar.com Mexico City, Mexico Founded 2006 1-50 employees
33
Poor

Trust Score

3.5(32 reviews)

Digital wallet and payment platform accepted by millions of merchants worldwide....

Reviews (32)

Filter:
4.0
in 4 months

Reliable and easy to use

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Fast transactions

Used for: More than 3 years

Mateo Hernandez
Mateo Hernandez
Contributor17 reviews
2.0
in 3 months

Needs significant improvement

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Competitive on some fees

Used for: More than 3 years

Thomas Yang
Thomas Yang
Active16 reviews
3.0
in 3 months

Needs improvement in several areas

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

Used for: 1-2 years

Dorothy Zhou
Dorothy Zhou
Active20 reviews
5.0
in 29 days

Exceeded all my expectations

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Aiden Schmidt
Aiden Schmidt
Contributor17 reviews
4.0
in 5 days

Really impressed with the service

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Reasonable fees

✗ Cons

Support could be faster

Used for: More than 3 years

Chiara Fernández
Chiara Fernández
Newcomer17 reviews
3.0
4 months ago

Mixed feelings about this service

KYC VerifiedVerified

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Some good tools

✗ Cons

Customer support is slow

Used for: More than 3 years

John Nair
John Nair
Contributor20 reviews
5.0
8 months ago

Incredible platform, love it

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Transparent pricing

Used for: Less than 1 month

Anna Robinson
Anna Robinson
Contributor20 reviews
1.0
9 months ago

Lost money due to their errors

Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.

✓ Pros

Nothing positive to report

Used for: Less than 1 month

Emma Wright
Emma Wright
Active22 reviews
4.0
9 months ago

Excellent service with minor hiccups

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Reasonable fees

Used for: 1-3 months

Klaus Oliveira
Klaus Oliveira
Contributor30 reviews
4.0
11 months ago

Excellent service with minor hiccups

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Solid features

Used for: 3-6 months

Angela Hill
Angela Hill
Newcomer23 reviews
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