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M

MoneyTap

Banking & Neobanks
www.moneytap.com Seoul, South Korea Founded 2022 201-500 employees
34
Poor

Trust Score

4.0(27 reviews)

Digital-first bank offering fee-free accounts, instant transfers, and smart money management tools....

Reviews (27)

Filter:
5.0
in 8 months

Five stars isn't enough!

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Regular updates

Used for: 1-2 years

Giulia Lee
Giulia Lee
Active18 reviews
4.0
in 8 months

Very positive experience

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Charles Alves
Charles Alves
Contributor23 reviews
4.0
in 6 months

Almost perfect, just a few tweaks needed

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

Used for: 1-2 years

Klaus Fischer
Klaus Fischer
Active14 reviews
2.0
in 4 months

Not what I expected

KYC VerifiedVerified

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✗ Cons

Poor mobile app

Used for: 3-6 months

Claudia Torres
Claudia Torres
Active23 reviews
4.0
in 2 months

Good value for money

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Fast transactions

✗ Cons

Could offer more educational content

Used for: More than 3 years

Sabine Perez
Sabine Perez
Active24 reviews
4.0
in about 1 month

Great experience, highly recommended

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: Less than 1 month

Sabine Green
Sabine Green
Active23 reviews
4.0
25 days ago

Very good overall, minor improvements needed

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Decent mobile app

✗ Cons

Could offer more educational content

Used for: 2-3 years

Lisa Becker
Lisa Becker
Active17 reviews
5.0
about 1 month ago

Simply the best in the industry

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Excellent customer service

✗ Cons

Minor UI improvements possible

Used for: 1-2 years

Joseph Lee
Joseph Lee
Newcomer22 reviews
5.0
5 months ago

Five stars isn't enough!

KYC VerifiedVerified

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Regular updates

Used for: 1-3 months

Priya Adams
Priya Adams
Newcomer30 reviews
5.0
7 months ago

Couldn't be happier with my choice

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Fast execution

Used for: 6-12 months

Mary Thompson
Mary Thompson
Active17 reviews
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