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Moneybookers

Payment Services
www.moneybookers.com Malta Founded 2000 51-200 employees
29
Poor

Trust Score

3.6(26 reviews)

Global payment processing platform enabling businesses to accept payments online and in-person....

Reviews (26)

Filter:
1.0
in 7 months

Fraudulent practices suspected

KYC VerifiedVerified

Scam alert. Promised features that don't exist, fees much higher than advertised, and now they're making it impossible to withdraw my funds. I've reported them to the relevant financial authorities. Stay away.

✓ Pros

Nothing positive to report

✗ Cons

Unresponsive team

Used for: 2-3 years

Charles Colombo
Charles Colombo
Newcomer24 reviews
5.0
in 10 days

Top-notch quality and reliability

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Regular updates

✗ Cons

Could add more advanced features

Used for: Less than 1 month

Petra Gonzalez
Petra Gonzalez
Active26 reviews
1.0
7 days ago

Do not use this platform

Scam alert. Promised features that don't exist, fees much higher than advertised, and now they're making it impossible to withdraw my funds. I've reported them to the relevant financial authorities. Stay away.

✓ Pros

Nothing positive to report

✗ Cons

Unresponsive team

Used for: Less than 1 month

Raj Morozov
Raj Morozov
Contributor20 reviews
4.0
about 1 month ago

Very positive experience

KYC VerifiedVerified

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✗ Cons

Some advanced features missing

Used for: 1-2 years

Carlos Rodríguez
Carlos Rodríguez
Active23 reviews
4.0
4 months ago

Great features, good customer support

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✗ Cons

Some advanced features missing

Used for: 6-12 months

Aiden King
Aiden King
Contributor16 reviews
2.0
6 months ago

Several issues that need fixing

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✓ Pros

Has some useful features

✗ Cons

Poor mobile app

Used for: 2-3 years

Anthony Fernández
Anthony Fernández
Contributor26 reviews
2.0
6 months ago

Disappointed with the service

KYC VerifiedVerified

Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.

✓ Pros

Competitive on some fees

✗ Cons

Confusing interface

Used for: Less than 1 month

Mark Moreau
Mark Moreau
Active25 reviews
5.0
6 months ago

A game-changer for my finances

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Wide range of features

Used for: 1-2 years

Kevin Yang
Kevin Yang
Active22 reviews
5.0
7 months ago

Highly recommend to everyone

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Great mobile app

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

George Wright
George Wright
Contributor26 reviews
2.0
7 months ago

Lots of room for improvement

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

Used for: 3-6 months

Miguel Lima
Miguel Lima
Active22 reviews
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