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Metromile

Insurance
www.metromile.com San Francisco, USA Founded 2011 500+ employees
30
Poor

Trust Score

4.0(51 reviews)

Pay-per-mile car insurance

Reviews (35)

Filter:
4.0
in 8 months

Reliable and easy to use

KYC VerifiedVerified

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Klaus González
Klaus González
Active19 reviews
1.0
in 8 months

Fraudulent practices suspected

Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…

✓ Pros

Nothing positive to report

✗ Cons

Withdrawal issues

Used for: More than 3 years

Frank Sánchez
Frank Sánchez
Active25 reviews
4.0
in 8 months

Very good overall, minor improvements needed

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Fast transactions

✗ Cons

Could offer more educational content

Used for: 1-3 months

Jennifer Nelson
Jennifer Nelson
Active19 reviews
5.0
in 8 months

Incredible platform, love it

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Kavya Petit
Kavya Petit
Newcomer21 reviews
4.0
in 6 months

Good platform, would recommend

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Clean interface

✗ Cons

Could offer more educational content

Used for: 3-6 months

Jack Cho
Jack Cho
Newcomer13 reviews
3.0
in 22 days

Mixed feelings about this service

KYC VerifiedVerified

Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…

✓ Pros

Reasonable security

✗ Cons

Interface feels dated

Used for: 2-3 years

Jack Williams
Jack Williams
Contributor26 reviews
5.0
25 days ago

Outstanding support and features

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Reliable platform

Used for: 1-2 years

Ana Davis
Ana Davis
Active20 reviews
3.0
about 1 month ago

Average experience overall

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✗ Cons

Interface feels dated

Used for: Less than 1 month

Ali White
Ali White
Newcomer18 reviews
3.0
3 months ago

Could be better

KYC VerifiedVerified

Neither good nor bad. the pricing is average. the customer support response time is a problem.

Anonymous
5.0
8 months ago

Best in the industry

Verified

Best in class. the onboarding process sets them apart from competitors. Very satisfied.

Anonymous
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