Marcus by Goldman Sachs
Trust Score
Small business lending solution offering fast approval, flexible terms, and transparent pricing....
Reviews (28)
Exceptional experience from start to finish
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
Fast execution
✗ Cons
Could add more advanced features
Used for: 2-3 years
Mixed feelings about this service
Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…
✓ Pros
Reasonable security
Used for: 1-2 years
Great features, good customer support
Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…
✓ Pros
Clear pricing
Used for: Less than 1 month
Simply the best in the industry
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✗ Cons
Could add more advanced features
Used for: 1-2 years
Several issues that need fixing
Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.
✓ Pros
Competitive on some fees
Used for: 6-12 months
Not what I expected
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
✗ Cons
Poor mobile app
Used for: 3-6 months
Great experience, highly recommended
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Good customer service
✗ Cons
Mobile app has minor bugs
Used for: 6-12 months
Very satisfied with my experience
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Clean interface
Used for: 2-3 years
Very satisfied with my experience
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Good customer service
✗ Cons
Some advanced features missing
Used for: More than 3 years
Very positive experience
Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.
Used for: 6-12 months