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LightStream

Lending & Credit
www.lightstream.com New York, USA Founded 2008 51-200 employees
41
Poor

Trust Score

4.1(35 reviews)

AI-powered lending platform using alternative data to provide fair credit access to underserved borrowers....

Reviews (35)

Filter:
5.0
in 7 months

The gold standard in the industry

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Competitive fees

Used for: 6-12 months

Helen Wright
Helen Wright
Active20 reviews
5.0
in 6 months

Couldn't be happier with my choice

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Regular updates

✗ Cons

Could add more advanced features

Used for: 1-2 years

Olivia Suzuki
Olivia Suzuki
Active22 reviews
3.0
in 5 months

Gets the job done but barely

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Reasonable security

✗ Cons

Customer support is slow

Used for: 3-6 months

Brian Alves
Brian Alves
Active20 reviews
2.0
in 4 months

Several issues that need fixing

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✗ Cons

Confusing interface

Used for: 6-12 months

Lisa Brown
Lisa Brown
Active25 reviews
4.0
in 3 months

Happy with my choice

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Reasonable fees

Used for: 6-12 months

Emma Harris
Emma Harris
Active21 reviews
4.0
about 1 month ago

Very positive experience

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✗ Cons

Some advanced features missing

Used for: More than 3 years

Barbara Hoffmann
Barbara Hoffmann
Active22 reviews
5.0
about 2 months ago

Exceeded all my expectations

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Gary Ricci
Gary Ricci
Active20 reviews
5.0
5 months ago

Top-notch quality and reliability

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Strong security

✗ Cons

Could add more advanced features

Used for: 1-2 years

Brenda Oliveira
Brenda Oliveira
Newcomer34 reviews
4.0
6 months ago

Happy with my choice

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Decent mobile app

✗ Cons

Could offer more educational content

Used for: More than 3 years

Jeffrey Watanabe
Jeffrey Watanabe
Active29 reviews
2.0
7 months ago

Wouldn't recommend to others

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Has some useful features

✗ Cons

Higher fees than advertised

Used for: 1-2 years

Xin Lee
Xin Lee
Contributor26 reviews
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