Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Reviews (26)
Top-notch quality and reliability
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
✗ Cons
Could add more advanced features
Used for: Less than 1 month
Almost perfect, just a few tweaks needed
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✓ Pros
Good security
Used for: 2-3 years
Deeply regret using this service
Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…
✓ Pros
Nothing positive to report
✗ Cons
Terrible customer support
Used for: 6-12 months
Excellent service with minor hiccups
Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…
✗ Cons
Could offer more educational content
Used for: 1-3 months
Below average experience
Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.
✓ Pros
Competitive on some fees
✗ Cons
Poor mobile app
Used for: Less than 1 month
Could be much better
Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.
Used for: 6-12 months
Highly recommend to everyone
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✗ Cons
Could add more advanced features
Used for: 1-2 years
Worst platform I've used
Scam alert. Promised features that don't exist, fees much higher than advertised, and now they're making it impossible to withdraw my funds. I've reported them to the relevant financial authorities. Stay away.
✓ Pros
Nothing positive to report
✗ Cons
Withdrawal issues
Used for: 3-6 months
Really impressed with the service
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✓ Pros
Decent mobile app
Used for: 1-2 years
Decent platform but could be better
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✓ Pros
Functional platform
Used for: 2-3 years