Trust Score
Peer-to-peer insurance model reducing costs and improving claims experience for members....
Reviews (26)
Solid platform with great features
Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.
✓ Pros
Reliable most of the time
Used for: 1-3 months
Very positive experience
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✗ Cons
Support could be faster
Used for: 1-2 years
Completely unacceptable
Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.
✓ Pros
Nothing positive to report
Used for: 1-3 months
Great features, good customer support
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✓ Pros
Fast transactions
Used for: 1-2 years
Complete waste of time and money
Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…
✓ Pros
Nothing positive to report
✗ Cons
Everything needs improvement
Used for: 2-3 years
Decent platform but could be better
Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.
✓ Pros
Reasonable security
Used for: 2-3 years
Several red flags I noticed
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✗ Cons
Higher fees than advertised
Used for: Less than 1 month
Really impressed with the service
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✗ Cons
Support could be faster
Used for: 6-12 months
Best platform I've ever used
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Competitive fees
✗ Cons
Could add more advanced features
Used for: 2-3 years
Middle of the road experience
Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…
✓ Pros
Acceptable pricing
Used for: 6-12 months