Trust Score
Direct-to-consumer home insurance
Reviews (52)
Several red flags I noticed
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
✗ Cons
Limited features
Used for: 3-6 months
The gold standard in the industry
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
User-friendly interface
✗ Cons
Could add more advanced features
Used for: Less than 1 month
Average experience overall
Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.
✓ Pros
Basic features work
✗ Cons
Interface feels dated
Used for: Less than 1 month
Happy with my choice
Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…
✓ Pros
Improving regularly
✗ Cons
Mobile app has minor bugs
Used for: 3-6 months
Average experience overall
Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…
Used for: 3-6 months
Absolutely outstanding service!
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Regular updates
✗ Cons
Minor UI improvements possible
Used for: 1-2 years
Highly recommend to everyone
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✓ Pros
Transparent pricing
✗ Cons
Could add more advanced features
Used for: 1-2 years
Gets the job done but barely
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✗ Cons
Mobile app needs work
Used for: 1-2 years
Gets the job done but barely
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
✓ Pros
Reasonable security
Used for: 3-6 months
Simply the best in the industry
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
Fast execution
✗ Cons
Minor UI improvements possible
Used for: 2-3 years