Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Reviews (33)
Gets the job done but barely
Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.
✗ Cons
Interface feels dated
Used for: 1-2 years
Below average experience
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✗ Cons
Slow withdrawals
Used for: 3-6 months
Excellent service with minor hiccups
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Clear pricing
Used for: 1-2 years
Incredible platform, love it
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✓ Pros
Reliable platform
✗ Cons
Could add more advanced features
Used for: 1-3 months
Top-notch quality and reliability
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Competitive fees
Used for: 3-6 months
The gold standard in the industry
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
Strong security
✗ Cons
Minor UI improvements possible
Used for: 1-2 years
Five stars isn't enough!
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✓ Pros
Transparent pricing
Used for: 1-3 months
Acceptable but not outstanding
Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.
✓ Pros
Reasonable security
✗ Cons
Mobile app needs work
Used for: Less than 1 month
Absolutely outstanding service!
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
User-friendly interface
✗ Cons
Minor UI improvements possible
Used for: More than 3 years
Exceptional experience from start to finish
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✗ Cons
Minor UI improvements possible
Used for: 1-3 months