Trust Score
Professional tax software for accountants and tax preparers handling complex returns efficiently....
Reviews (21)
Disappointing overall
Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.
✓ Pros
Has some useful features
Used for: 3-6 months
Nightmare experience from start to finish
Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…
✗ Cons
Everything needs improvement
Used for: More than 3 years
Exceeded all my expectations
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
Used for: 3-6 months
Great features, good customer support
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
Used for: 1-3 months
Disappointing overall
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✓ Pros
Has some useful features
Used for: 6-12 months
Middle of the road experience
Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.
✓ Pros
Basic features work
Used for: More than 3 years
The gold standard in the industry
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Regular updates
✗ Cons
Minor UI improvements possible
Used for: Less than 1 month
Solid platform with great features
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✗ Cons
Could offer more educational content
Used for: 1-2 years
Brilliant service, will use again
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Great mobile app
Used for: 1-3 months
Outstanding support and features
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Transparent pricing
✗ Cons
Minor UI improvements possible
Used for: 3-6 months