Janney Montgomery Scott
VerifiedTrust Score
Global asset manager offering institutional-quality investment strategies to individual investors....
Reviews (34)
Disappointed with the service
Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.
✓ Pros
Competitive on some fees
✗ Cons
Poor mobile app
Used for: Less than 1 month
The gold standard in the industry
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
User-friendly interface
✗ Cons
Minor UI improvements possible
Used for: 1-3 months
Outstanding support and features
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✓ Pros
Excellent customer service
Used for: 1-2 years
Almost perfect, just a few tweaks needed
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Good customer service
Used for: 1-2 years
Solid performance overall
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✓ Pros
Reliable most of the time
✗ Cons
Could offer more educational content
Used for: 1-3 months
Really impressed with the service
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✗ Cons
Support could be faster
Used for: 2-3 years
Outstanding support and features
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✗ Cons
Could add more advanced features
Used for: More than 3 years
Has potential but needs work
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✓ Pros
Acceptable pricing
✗ Cons
Customer support is slow
Used for: 6-12 months
Not worth the hassle
Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.
✓ Pros
Has some useful features
✗ Cons
Poor mobile app
Used for: 6-12 months
Very good overall, minor improvements needed
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Decent mobile app
Used for: 2-3 years