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ING Diba

Verified
Stock Brokers
www.ingdiba.com Toronto, Canada Founded 2018 501-1000 employees
38
Poor

Trust Score

3.8(34 reviews)

Online investment platform offering stocks, ETFs, mutual funds, and retirement accounts with no account minimums....

Reviews (34)

Filter:
5.0
in 8 months

A game-changer for my finances

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Reliable platform

Used for: 3-6 months

Kavya Kuznetsov
Kavya Kuznetsov
Newcomer22 reviews
2.0
in 5 months

Needs significant improvement

KYC VerifiedVerified

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✗ Cons

Poor mobile app

Used for: 3-6 months

Susan Schulz
Susan Schulz
Newcomer12 reviews
4.0
in 5 months

Very positive experience

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Decent mobile app

✗ Cons

Mobile app has minor bugs

Used for: 3-6 months

Abigail Silva
Abigail Silva
Contributor21 reviews
2.0
in 5 months

Frustrating experience overall

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

Used for: 6-12 months

Xin Santos
Xin Santos
Active21 reviews
5.0
in 4 months

Incredible platform, love it

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Fast execution

Used for: 3-6 months

George Campbell
George Campbell
Active23 reviews
5.0
in 3 months

A game-changer for my finances

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

Used for: 6-12 months

Xin Kim
Xin Kim
Active26 reviews
4.0
in about 2 months

Solid performance overall

KYC VerifiedVerified

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Improving regularly

✗ Cons

Some advanced features missing

Used for: 1-3 months

Olivia Souza
Olivia Souza
Newcomer24 reviews
4.0
about 2 months ago

Really impressed with the service

KYC VerifiedVerified

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Clean interface

✗ Cons

Support could be faster

Used for: 6-12 months

Donald Campbell
Donald Campbell
Newcomer24 reviews
3.0
3 months ago

Acceptable but not outstanding

KYC VerifiedVerified

Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.

✓ Pros

Acceptable pricing

Used for: 2-3 years

Miguel Brown
Miguel Brown
Active16 reviews
4.0
3 months ago

Strong platform with room to grow

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Improving regularly

Used for: 1-2 years

Abigail Kato
Abigail Kato
Active27 reviews
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