Trust Score
Professional tax software for accountants and tax preparers handling complex returns efficiently....
Reviews (32)
Needs significant improvement
Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.
Used for: 6-12 months
Very satisfied with my experience
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Good customer service
✗ Cons
Some advanced features missing
Used for: 2-3 years
It's okay but nothing special
Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.
✓ Pros
Functional platform
✗ Cons
Verification process too slow
Used for: 1-3 months
Excellent service with minor hiccups
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✗ Cons
Mobile app has minor bugs
Used for: 1-2 years
Excellent service with minor hiccups
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✓ Pros
Improving regularly
✗ Cons
Could offer more educational content
Used for: 1-2 years
Happy with my choice
Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…
✓ Pros
Good customer service
✗ Cons
Support could be faster
Used for: 1-3 months
Middle of the road experience
Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…
✓ Pros
Reasonable security
✗ Cons
Mobile app needs work
Used for: 2-3 years
Strong platform with room to grow
Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…
✓ Pros
Decent mobile app
✗ Cons
Could offer more educational content
Used for: 1-3 months
Really impressed with the service
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Fast transactions
✗ Cons
Support could be faster
Used for: 6-12 months
Acceptable but not outstanding
Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.
✓ Pros
Basic features work
✗ Cons
Customer support is slow
Used for: 2-3 years