Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Reviews (30)
Do not use this platform
Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…
✓ Pros
Nothing positive to report
✗ Cons
Withdrawal issues
Used for: 6-12 months
Mixed feelings about this service
Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.
✓ Pros
Acceptable pricing
Used for: 3-6 months
Not worth the hassle
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
✓ Pros
Has some useful features
Used for: 6-12 months
Incredible platform, love it
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
✓ Pros
Reliable platform
✗ Cons
Could add more advanced features
Used for: 1-3 months
Needs significant improvement
Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.
✓ Pros
Competitive on some fees
Used for: 1-2 years
Brilliant service, will use again
Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …
Used for: More than 3 years
A game-changer for my finances
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✓ Pros
Wide range of features
Used for: Less than 1 month
Simply the best in the industry
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✗ Cons
Could add more advanced features
Used for: 6-12 months
Couldn't be happier with my choice
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✗ Cons
Minor UI improvements possible
Used for: Less than 1 month
The gold standard in the industry
Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …
✗ Cons
Could add more advanced features
Used for: More than 3 years