Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Reviews (37)
Lots of room for improvement
Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.
✓ Pros
Competitive on some fees
✗ Cons
Confusing interface
Used for: 3-6 months
Not what I expected
Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.
✓ Pros
Competitive on some fees
✗ Cons
Limited features
Used for: 2-3 years
Gets the job done but barely
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✓ Pros
Basic features work
Used for: 2-3 years
Decent platform but could be better
Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.
✓ Pros
Acceptable pricing
✗ Cons
Mobile app needs work
Used for: 6-12 months
Simply the best in the industry
Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …
✓ Pros
Excellent customer service
✗ Cons
Minor UI improvements possible
Used for: 1-2 years
Outstanding support and features
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✓ Pros
Reliable platform
Used for: 3-6 months
Neither great nor terrible
Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…
✓ Pros
Acceptable pricing
Used for: More than 3 years
Five stars isn't enough!
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✗ Cons
Could add more advanced features
Used for: 3-6 months
Best platform I've ever used
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✓ Pros
Fast execution
Used for: Less than 1 month
Okay for basic needs
Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.
✓ Pros
Basic features work
Used for: 2-3 years