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Friss

Insurance
www.friss.com London, UK Founded 2014 201-500 employees
41
Poor

Trust Score

3.9(37 reviews)

Peer-to-peer insurance model reducing costs and improving claims experience for members....

Reviews (37)

Filter:
3.0
in 9 months

Okay for basic needs

Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.

✓ Pros

Functional platform

Used for: 2-3 years

Nancy Young
Nancy Young
Active17 reviews
5.0
in 5 months

The gold standard in the industry

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

Used for: 1-3 months

Diego Suzuki
Diego Suzuki
Contributor18 reviews
2.0
in 5 months

Disappointing overall

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Competitive on some fees

✗ Cons

Limited features

Used for: 2-3 years

Dieter Rodrigues
Dieter Rodrigues
Newcomer30 reviews
4.0
in 5 months

Excellent service with minor hiccups

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Fast transactions

✗ Cons

Support could be faster

Used for: 1-3 months

Hans Silva
Hans Silva
Contributor13 reviews
4.0
in 5 months

Great experience, highly recommended

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Good security

Used for: 2-3 years

Nancy Martínez
Nancy Martínez
Contributor18 reviews
5.0
in 24 days

Absolutely outstanding service!

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Regular updates

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Thomas Chen
Thomas Chen
Active24 reviews
3.0
1 day ago

Could be much better

Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.

Used for: 1-3 months

James Greco
James Greco
Newcomer14 reviews
2.0
about 1 month ago

Frustrating experience overall

KYC VerifiedVerified

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Has some useful features

✗ Cons

Poor mobile app

Used for: 6-12 months

Amit Lebedev
Amit Lebedev
Active29 reviews
2.0
4 months ago

Not what I expected

KYC VerifiedVerified

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✓ Pros

Has some useful features

✗ Cons

Frequent technical issues

Used for: 1-3 months

Emily Martín
Emily Martín
Active21 reviews
2.0
4 months ago

Too many problems to recommend

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Competitive on some fees

Used for: 1-3 months

Miguel Nakamura
Miguel Nakamura
Active24 reviews
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