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Freetrade

Stock Broker
freetrade.io London, UK Founded 2016 300+ employees
54
Good

Trust Score

3.8(246 reviews)

Commission-free UK stock investing app

Reviews (87)

Filter:
3.0
in 8 months

Gets the job done but barely

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Basic features work

✗ Cons

Missing key features

Used for: 1-2 years

Sunita Smith
Sunita Smith
Contributor17 reviews
2.0
in 7 months

Disappointed with the service

KYC VerifiedVerified

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

Used for: 1-3 months

Pamela Lee
Pamela Lee
Active21 reviews
3.0
in 7 months

Neither great nor terrible

Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.

✓ Pros

Basic features work

✗ Cons

Verification process too slow

Used for: 1-3 months

Ryan Martínez
Ryan Martínez
Active26 reviews
5.0
in 5 months

Couldn't be happier with my choice

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Fast execution

✗ Cons

Could add more advanced features

Used for: Less than 1 month

Gregory Durand
Gregory Durand
Contributor19 reviews
5.0
in 4 months

Transformed how I manage money

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

Used for: 6-12 months

Elena Kang
Elena Kang
Newcomer32 reviews
5.0
in 4 months

Exceeded all my expectations

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Excellent customer service

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Cynthia Pereira
Cynthia Pereira
Active23 reviews
3.0
in 4 months

Neither great nor terrible

KYC VerifiedVerified

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Reasonable security

Used for: 1-3 months

Amelia Liu
Amelia Liu
Active18 reviews
3.0
in 3 months

Mixed feelings about this service

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

Used for: 6-12 months

Kevin Joshi
Kevin Joshi
Active17 reviews
4.0
in about 2 months

Happy with my choice

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

Used for: 1-3 months

Sabine Anderson
Sabine Anderson
Contributor30 reviews
2.0
in about 2 months

Not worth the hassle

Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.

Used for: 3-6 months

François Rivera
François Rivera
Active29 reviews
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