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Frax Finance

DeFi
frax.finance Decentralized Founded 2020 20+ employees
39
Poor

Trust Score

4.0(158 reviews)

Fractional-algorithmic stablecoin protocol

Reviews (43)

Filter:
5.0
in 6 months

A game-changer for my finances

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Reliable platform

Used for: 1-2 years

Ronald Nelson
Ronald Nelson
Active19 reviews
2.0
in 5 months

Needs significant improvement

KYC VerifiedVerified

Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.

✓ Pros

Has some useful features

✗ Cons

Frequent technical issues

Used for: Less than 1 month

Steven Yoon
Steven Yoon
Newcomer24 reviews
4.0
in 4 months

Solid platform with great features

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: More than 3 years

Isabelle Jang
Isabelle Jang
Contributor29 reviews
3.0
in 3 months

Needs improvement in several areas

KYC VerifiedVerified

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✓ Pros

Functional platform

Used for: Less than 1 month

Scarlett Joshi
Scarlett Joshi
Newcomer22 reviews
4.0
in about 2 months

Reliable and easy to use

KYC VerifiedVerified

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Decent mobile app

✗ Cons

Support could be faster

Used for: 2-3 years

Kavya Perez
Kavya Perez
Contributor16 reviews
2.0
3 months ago

Not what I expected

Email ReviewVerified

Not great. the onboarding process has been frustrating. Would not recommend.

Stella Weaver
5.0
3 months ago

Outstanding support and features

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Wide range of features

✗ Cons

Could add more advanced features

Used for: More than 3 years

Charles Alves
Charles Alves
Contributor23 reviews
5.0
4 months ago

Top-notch quality and reliability

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

Used for: 3-6 months

Aiden White
Aiden White
Active25 reviews
5.0
4 months ago

A game-changer for my finances

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Strong security

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Isabella Esposito
Isabella Esposito
Newcomer14 reviews
2.0
4 months ago

Frustrating experience

Verified

Had issues with the cancellation policy. Customer support is unresponsive.

Anonymous
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