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Faircent

VerifiedFeatured
Lending & Credit
www.faircent.com Shanghai, China Founded 2015 5001-10000 employees
43
Poor

Trust Score

3.9(40 reviews)

Peer-to-peer lending platform enabling investors to earn returns by funding personal and business loans....

Reviews (40)

Filter:
1.0
in 8 months

Lost money due to their errors

Horrible service. The platform is unstable, customer support is rude and unhelpful, and I've had multiple unauthorized charges on my account. This company needs serious regulatory scrutiny.

✓ Pros

Nothing positive to report

Used for: Less than 1 month

Omar Moore
Omar Moore
Active21 reviews
2.0
in 6 months

Below average experience

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Has some useful features

Used for: 1-2 years

Marco Popov
Marco Popov
Active27 reviews
5.0
in 5 months

Outstanding support and features

KYC VerifiedVerified

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

Used for: 3-6 months

David Kato
David Kato
Active21 reviews
5.0
in 4 months

Incredible platform, love it

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Great mobile app

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Emily Singh
Emily Singh
Newcomer19 reviews
5.0
in 4 months

Transformed how I manage money

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✗ Cons

Could add more advanced features

Used for: 1-3 months

Scott Becker
Scott Becker
Active27 reviews
1.0
in 4 months

Deeply regret using this service

Deeply regret using this service. Funds have been stuck for over a month, support gives different answers each time, and the platform seems designed to make it difficult to leave. Warning everyone I know to avoid this.

✓ Pros

Nothing positive to report

Used for: 1-2 years

Owen Martin
Owen Martin
Active22 reviews
5.0
in 4 months

Top-notch quality and reliability

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✗ Cons

Could add more advanced features

Used for: 1-2 years

Ava Kozlov
Ava Kozlov
Active17 reviews
1.0
15 days ago

Horrible customer service

Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…

✓ Pros

Nothing positive to report

Used for: More than 3 years

Brian Verma
Brian Verma
Active19 reviews
4.0
about 1 month ago

Excellent service with minor hiccups

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: 2-3 years

Jack Huang
Jack Huang
Contributor25 reviews
4.0
about 1 month ago

Very satisfied with my experience

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Solid features

Used for: 1-3 months

Betty Yang
Betty Yang
Active32 reviews
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