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Experian

VerifiedFeatured
Fintech Apps
www.experian.com Hong Kong Founded 2016 51-200 employees
29
Poor

Trust Score

3.8(24 reviews)

All-in-one financial app for payments, money transfers, budgeting, and investment management....

Reviews (24)

Filter:
4.0
in 8 months

Very good overall, minor improvements needed

KYC VerifiedVerified

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Clear pricing

Used for: More than 3 years

Nancy Thompson
Nancy Thompson
Active22 reviews
5.0
in 7 months

Outstanding support and features

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

Used for: 1-2 years

Shirley Verma
Shirley Verma
Contributor15 reviews
4.0
in 4 months

Happy with my choice

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Decent mobile app

✗ Cons

Could offer more educational content

Used for: More than 3 years

Sofia Yamamoto
Sofia Yamamoto
Active18 reviews
2.0
in 3 months

Several issues that need fixing

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✗ Cons

Very slow customer support

Used for: 1-2 years

Betty Verma
Betty Verma
Contributor24 reviews
5.0
3 months ago

The gold standard in the industry

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Regular updates

✗ Cons

Could add more advanced features

Used for: 1-2 years

Melissa Chen
Melissa Chen
Active25 reviews
1.0
7 months ago

Deeply regret using this service

Complete disaster. Lost money due to what appears to be a technical error on their side and they refuse to take responsibility. Support is useless, the platform is unreliable, and I strongly advise everyone to stay away.

✓ Pros

Nothing positive to report

✗ Cons

Withdrawal issues

Used for: 2-3 years

Kavya Perez
Kavya Perez
Contributor16 reviews
4.0
10 months ago

Reliable and easy to use

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

Used for: 6-12 months

Ava Nguyen
Ava Nguyen
Contributor28 reviews
4.0
12 months ago

Very satisfied with my experience

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Good customer service

✗ Cons

Mobile app has minor bugs

Used for: 1-3 months

Jacob García
Jacob García
Active27 reviews
5.0
about 1 year ago

The gold standard in the industry

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✗ Cons

Could add more advanced features

Used for: More than 3 years

Abigail Joshi
Abigail Joshi
Active31 reviews
5.0
over 1 year ago

Transformed how I manage money

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✗ Cons

Could add more advanced features

Used for: 2-3 years

Sunita Brown
Sunita Brown
Active23 reviews
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