Trust Score
Peer-to-peer insurance model reducing costs and improving claims experience for members....
Reviews (22)
Complete waste of time and money
Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.
✓ Pros
Nothing positive to report
✗ Cons
Hidden fees
Used for: 6-12 months
Incredible platform, love it
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Excellent customer service
Used for: 2-3 years
Not what I expected
Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.
✓ Pros
Competitive on some fees
✗ Cons
Slow withdrawals
Used for: Less than 1 month
Happy with my choice
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Good customer service
✗ Cons
Support could be faster
Used for: 2-3 years
Excellent service with minor hiccups
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✓ Pros
Clear pricing
Used for: 2-3 years
Some good features, some issues
Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.
✓ Pros
Basic features work
Used for: 1-3 months
Five stars isn't enough!
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Competitive fees
Used for: 2-3 years
Several issues that need fixing
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
Used for: 1-3 months
Top-notch quality and reliability
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
Used for: 6-12 months
Absolutely outstanding service!
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✓ Pros
Excellent customer service
✗ Cons
Could add more advanced features
Used for: 1-2 years